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Frequently Asked Questions

Everything you need to know about Best Buds Rewards.

How do I join Best Buds Rewards?

You can join for free online with this sign up form, directly on Cannabuddy.com, or in-store at any CannaBuddy retail location.

How do I earn points?

You earn 1 point for every $1 spent at CannaBuddy in-store or online. There are ways to earn bonus points, too.

How do I redeem my points?

Redeem points in-store or online.

  • - Retail locations: Ask your budtender to assist you in redeeming points and available rewards.
  • - Cannabuddy.com: you'll see redemption options on the cart/checkout page.

Do my points expire?

Points do not expire as long as your account remains active.

What reward tiers are available?

Dabbler, Cannaseur, High Roller, and VIP — each with bigger perks. View full tier breakdown.

How can I check my points?

Log in at CannaBuddy.com or ask a budtender in-store.

Do my points ever expire?

No, your points have no expiry date.

How will I know when double point days, bonus events, and special offers occur?

We will email all Best Buds Rewards members when we announce upcoming exclusive promotions.

Can I combine multiple coupon codes / rewards on the same order?

You cannot combine coupon codes or redeem multiple rewards. CannaBuddy only allows one coupon code per order.

How do I know when I get exclusive rewards, deals, and bonus point days?

Throughout the year, CannaBuddy will have special events, holidays, and deals. You'll recieve an email when these occur, and you can also view redeemable rewards in your Best Buds Rewards popup on CannaBuddy.com.

Do I need to use the same email address as my CannaBuddy.com account?

Yes, you use the same email address. This lets the loyalty program link to your CannaBuddy.com account. This is already a default setting for CannaBuddy.com users.

I just created a CannaBuddy account. Why do I already have 100 points?

You earned 100 points just for signing up as a welcome reward!

I've already created a CannaBuddy account. How do I access Best Buds Rewards?

You can access Best Buds Rewards by logging into your CannaBuddy.com account. On the bottom-right of the website, you'll notice a popup widget to manage your Best Buds Rewards account, view points, and redeem rewards. Contact Customer Service.

I'm having an issue with my Best Buds Rewards account that isn't in this FAQ. Can customer service help?

Yes, our customer service team can help you with issues, such as changing your profile info, updating points, and helping answer any question you may have: Contact Customer Service.

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